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Guest Services

Gold Buying

Do you have old chains, mismatched earrings and broken bracelets? Mann's Jewelers is your safe and trusted gold buying resource. We buy gold (10k or more) every day. Stop by for a friendly consultation with our gold buying professionals who will weigh and evaluate your gold as you watch, answering any questions you may have. Sell confidently knowing that your gold jewelry will always be melted and refined, never resold to another retailer. We offer confidential same day service and your choice of direct payment or, for payment of an additional 10%, select new jewelry from Mann's Jewelers.

Custom Design

Looking for something that is truly unique and personal? Our goldsmiths and designers are here to help. Custom design is an exciting and interesting process that is surprisingly affordable. Our jewelers can assist you with the design, carve a wax model, cast the piece in gold or platinum, and set any stones you choose to make your custom design uniquely yours. Many of our jewelers are graduates of RIT's School for American Crafts, one of the premier educational venues for the arts in the country. Its professors and alumni include Wendell Castle, Albert Paley, Leonard Urso and Whitney Boin.

Heirloom Restoration

Mann's Jewelers houses a fully staffed goldsmith shop skilled in heirloom restoration. Do you have a special piece of family jewelry that needs a bit of refurbishing? Why not let one of our skilled craftspeople bring it back to it's original glorious state, so you can be proud to wear it again. Our jewelers have restored pieces from as far back as the mid-1800's. Each of our full time goldsmiths has a separate specialty, and by combining cutting-edge technology and old-world craft techniques, we can ensure a special piece of jewelry will be ready for the next generation.

Appraisals & Watch Authentication

Mann's Jewelers can appraise your fine jewelry items for a variety of purposes. We also offer a Watch Authentication service. Our trained appraiser and watchmaker will carefully evaluate your items for authenticity, value and condition.

Cleaning & Repair

Jewelry is meant to be worn, and when it comes time for cleaning or repair, we are here to help. With over 100 years of combined experience, our jewelers have a wide range of capabilities. You can feel confident knowing your jewelry rarely has to leave our shop for service. From sizing a ring to restringing your pearls, our experts will do it right and stand behind their work.

Watch Repair

Mann's Jewelers watch service department is a Factory Authorized Service Center for many of the finest Swiss watch brands. Because of our coveted Authorized Service Center designation, we have the ability to meet your service needs under our roof. From simple battery replacements to complete movement overhauls, you can trust our expert watchmakers with your fine timepieces.

Wishlist Service

Mann's Jewelers makes it easy to communicate your favorite pieces, ring and bracelet sizes, metal preferences and stone preferences. Visit Mann's Jewelers to create your custom wish list, accessible at any time and stored alongside your account information.