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PRIVACY POLICY

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This is the website of Mann's Jewelers
2945 Monroe Avenue
Rochester, NY 14618

We can be reached via email at info@mannsjewelers.com or you can reach us by telephone at 585-271-4000

This privacy policy describes how Mann's Jewelers and www.mannsjewelers.com treats information you may provide to us, including how we may use such information, how we protect the security of such information, and how you may change or request that we remove such information from our systems. This includes any personally identifiable information that is supplied to us in conjunction with your use of our website www.mannsjewelers.com.

Except as described in this Privacy Policy, we will not, without your consent, disclose, sell, rent, or otherwise provide to any third party any personally identifiable information collected from you. We do not share, sell, rent or trade personal identifiable information with third parties for their promotional purposes.

BY USING THE WEBSITE, YOU CONSENT TO MANN'S JEWELERS TERMS AND CONDITIONS OF USE www.mannsjewelers.com, WHICH ARE HEREBY INCOROPRATED HEREIN, AND TO THIS PRIVACY POLICY AND TO OUR RECEIPT, RETENTION, DISCLOSURE, AND PROCESSING OF PERSONAL INFORMATION FOR THE PURPOSES STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY, PLEASE DO NOT USE THE WEBSITE.

1. WHEN DOES MANN'S JEWELERS COLLECT PERSONAL INFORMATION?

You must register to access and use certain features of the Website. The first time you attempt to access one of these particular features, you will be asked to complete a user profile as part of the registration process. If you do not wish to complete a User Profile and consent to Mann's Jewelers' use of the information you provide, you will not be allowed to access certain features of the Website.

Mann's Jewelers may from time to time ask you to provide information on your experiences which will be used to measure and improve quality. You are at no time under any obligation to provide any information in response. Any and all information which is voluntarily submitted in feedback forms on the Website or in response to any survey that you agree to take part in is used for the purposes of improving www.mannsjewelers.com and Mann's Jewelers product and service offerings.

2. WHAT IS MY USER PROFILE?

Your User Profile is the information provided by you. It may include your user name, full name, email address, telephone and mobile numbers, country, and any other information that you decide to make available. You agree that Mann's Jewelers has no responsibility for the accuracy of any data provided by you in your User Profile. Mann's Jewelers stores the information collected through log files and cookies in a profile containing each user's preferences. We use this information in order to identify your interests and improve the Website and our services. You can access your User Profile from the Website in order to view, correct or complete information, remove non-mandatory information, and view the privacy settings associated with your User Profile information. By completing your User Profile, you consent to Mann's Jewelers use of any information you provide in a manner consistent with this Privacy Policy.

3. WHAT INFORMATION DOES MANN'S JEWELERS COLLECT?

As part of your User Profile, and/or in connection with various service offerings, Mann's Jewelers may gather information about you, including without limitation:

  1. Identification data, such as name, address, telephone number, cell number, email address;
  2. Profile information, such as age, sex, country of residence and any information that you choose to provide as part of your User Profile;
  3. Electronic identification data, such as IP addresses, log files and cookies;
  4. Electronic identification data, such as IP addresses, log files and cookies;
  5. Banking and payment information (credit or debit card information, account number);
  6. Survey results;
  7. Information about your usage of the www.mannsjewelers.com and interactions with Mann's Jewelers;
  8. Products or services ordered from Mann's Jewelers;
  9. Correspondence between you and Mann's Jewelers;
  10. Information to validate your identity in case you forget a password or username; and
  11. "Non-Personal Data," may be gathered for statistical and other analytic information collected on an aggregate basis for all visitors to the Website. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as location information using IP addresses, browser types and referrer information as may be offered by your browser during transmission, and data deduced from clocking of activities such as page-stays.

4. FOR WHAT PURPOSES DOES MANN'S JEWELERS COLLECT PERSONAL INFORMATION?

We may use your personal information for the following purposes:

  1. to enable you to access and use certain features of www.mannsjewelers.com;
  2. to personalize aspects of our overall service to you;
  3. to communicate with you; and/or
  4. to provide services or products available at or through www.mannsjewelers.com to you.

5. FOR WHAT PURPOSES MAY MANN'S JEWELERS DISCLOSE PERSONAL INFORMATION?

Except as provided below, Mann's Jewelers shall not sell, rent, trade or otherwise transfer any personal information to any third party without your explicit permission, unless it is obliged to do so under applicable laws or by order of competent authorities.

There are very limited situations related to law, safety or security when Mann's Jewelers may share your personal information with a third party. These limited situations are where Mann's Jewelers, in its sole discretion, reasonably believes that Mann's Jewelers is required to do so in order to:

  1. satisfy any legal process, governmental request, applicable law or regulation;
  2. prevent or investigate illegal activity;
  3. enforce or investigate violations of Mann's Jewelers' Terms and Conditions of Use www.mannjewelers.com ; or
  4. protect the rights, property or safety of Mann's Jewelers, its users or the public.

Mann's Jewelers will provide all reasonable assistance and information to any appropriate judicial, law enforcement or government authority lawfully requesting such information. Mann's Jewelers will provide all reasonable assistance and information to fulfill this request and you hereby consent to such disclosure.

Mann's Jewelers may store and process your personal information in any country in which Mann's Jewelers maintains facilities, including outside of the country from which such content originated. By using www.mannsjewelers.com and/or procuring any services from Mann's Jewelers, you consent to the transfer of information outside of your country.

Mann's Jewelers may also access or process your personal information if necessary to satisfy technical requirements or network policies, meet your customer service requests, or prevent any disruption to the Website.

If you order any products or services from Mann's Jewelers, Mann's Jewelers may provide your information to a credit card processing company. Mann's Jewelers is not responsible for the preservation of the confidentiality of your personally identifiable information by such credit card companies. We may also keep the information so as to be able to respond to inquiries by you. Mann's Jewelers may obtain credit reports or verify billing information for credit card transactions. All personal information obtained from third parties will be maintained in accordance with this Privacy Policy.

As Mann's Jewelers continues to develop its business, Mann's Jewelers might acquire or divest itself of certain assets, subsidiaries or business units, or enter into a transaction with another entity. In such transactions, as well as in the event Mann's Jewelers, or substantially all of its assets, is acquired by a third party, personal information of users will generally be one of the transferred business assets. We reserve the right to include your personal information, collected as an asset, in any such transfer to a third party.

Further Sharing of Information by Us

We may share personal information with the following:

  • Service providers that provide business, professional or technical support functions for us (including to the extent necessary or desirable to fulfill or ship your order or complete your transaction), help us operate our business and the Website(s), or administer activities on our behalf. These service providers are permitted to use or disclose the information only as necessary to perform services on our behalf or comply with legal requirements. Examples of these service providers include entities that process credit card payments, manage and reduce our credit risk, verify information, fulfill orders, and provide web hosting, analytics and marketing services. 
  • Our Family of Companies such as our various brands displayed on our website(s) and microsites, including but not limited to David Yurman. We share personal information within this family of companies for business, operational, promotional and marketing purposes.
  • Co-Branded Relationships such as advertisers that provide products and services or rewards programs.  We may share information with these third parties if you participate in a co-branded, co-sponsored, or jointly presented promotion, contest, survey, voting feature, or service.
  • Aggregate or Anonymous Non-Personal Information is information that cannot be used to uniquely identify or contact an individual person. We may collect, use, transfer, and disclose this non-personal information for any purpose, and which includes non-personal information that may be aggregated and used to help us provide more useful information to our customers and to understand usage of our Website.

We may release your personal information if we are required to do so by law or court order, to enforce or apply our Terms of Use or if we believe in good faith that such release is necessary or appropriate to protect the rights, property, or safety of our company, customers, affiliates, or others. We may also share or transfer information, including your personal information, in connection with the sale, transfer, acquisition, merger, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change or ownership or control by Mann’s Jewelers or any affiliated company (in each case, whether in whole or in part). When one of these events occurs, we will use reasonable efforts to provide appropriate notice before information is transferred or becomes subject to different privacy practices.

6. WHAT ARE COOKIES? HOW DOES MANN'S JEWELERS USE THEM?

Cookies are pieces of information that the browser of the Mann's Jewelers software client or your internet browser may store locally on your computer. Cookies enable Mann's Jewelers to recognize you or your preferences, gain information about your use of www.mannsjewelers.com, and help us to improve www.mannsjewelers.com and our product and service offerings. This information may be analyzed by third parties on our behalf.

Mann's Jewelers may use non-personally identifiable information about your use of www.mannsjewelers.com in order to provide advertisements likely to be of greater interest to you and to help us measure and improve the performance of our advertising campaigns. Mann's Jewelers typically uses a cookie to collect this information.

The Help option on the toolbar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please bear in mind that some personalized services may not be available if you choose to disable cookies.

7. WHAT ABOUT LINKED WEBSITES AND THIRD PARTY APPLICATIONS?

This Privacy Policy applies solely to personal information that is acquired on www.mannsjewelers.com, in connection with your use of Mann's Jewelers' products or services, or through your relationship with Mann's Jewelers. The mannsjewelers.com includes hyperlinks to other websites neither owned nor managed by us. Mann's Jewelers is not associated with these third party websites and does not review their privacy policies. We cannot guarantee the privacy of any information that may be obtained by third parties at or through these other websites. We strongly encourage you to review the privacy policies of any website you visit before supplying personally identifiable information through that website. Mann's Jewelers accepts no responsibility or liability for these other websites.

If you use any extras, plug-ins or third party applications in connection with your use of mannsjewelers.com or any Mann's Jewelers products or services, the provider of such Applications may obtain access to certain personal information about you. Mann's Jewelers does not and cannot control how the provider of Applications may use any personal information obtained in connection with such Applications. We strongly encourage you to review any privacy policies or other terms applicable to the use of such Application before installation. Mann's Jewelers accepts no responsibility or liability for any Application.

Additionally, if you use the Website to connect with third-party services, you authorize us to use information from and about you, on your behalf, to interact with these third-party services based on your requests.  We may use third-party analytics services to help us and our providers and other relevant third parties analyze your use of our Website. We do not control the content of other sites and do not take responsibility for the practices, content, links, privacy policies or customer service policies of websites we link to or who link to our website(s).

Our Website may contain links to third party websites operated by individuals or companies unrelated to us. Please be aware that we are not responsible for the privacy practices of such third party websites. We provide links to these websites for your convenience only and you access them at your own risk. We recommend that you review the privacy policies and terms of use posted on and applicable to such third party websites prior to utilizing them.

Our Website may also offer you the ability to interact with social plugins from social media sites, which may allow us and/or the social media site to receive data from or about you. In some cases, we may know that you clicked on a social plugin, such as a Twitter Follow button, or receive other information from the social media sites. Similarly, if you have previously provided personal information to a third-party operating a plug-in on this Website, then such third-party may recognize you on our Website. Your use of social network plugins is subject to each social media site’s privacy policy, which may be different from ours, so please read these policies carefully to understand their policies and your options. As with linked sites, we have no control over the information that is collected, stored, or used by social network plugins, and are not responsible for the practices of such sites.

8. HOW DOES MANN'S JEWELERS PROTECT YOUR PERSONAL INFORMATION?

Mann's Jewelers undertakes various precautionary measures to maintain the security of mannsjewelers.com and your personal information. Mann's Jewelers protects your information online by using industry standard encryption methods to prevent unauthorized access to user's personal information stored on its servers. Mann's Jewelers protects your information off-line by restricting access to your personal information in its facilities. Your personal information and traffic data can only be accessed by authorized personnel that require access to this data in order to be able to fulfill their duties.

Your personal data is stored on secure servers hosted by our Internet service provider, and on secure servers hosted by our credit card processing companies. The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, we will take commercially reasonable steps (including appropriate technical and organizational measures) to protect your personal information.

9. DOES MANN'S JEWELERS CONTACT YOU?

Mann's Jewelers may contact you to send you messages about mannsjewelers.com, product and/or service issues. Mann's Jewelers reserves the right to use email, mannsjewelers.com or other means of communication deemed appropriate by Mann's Jewelers in its sole discretion to notify you of any actual or potential claims related to your use of mannsjewelers.com or any Mann's Jewelers products or services. Mann's Jewelers may send you alerts to keep you up to date with news about Mann's Jewelers, the Mann's Jewelers' services and/or products that you have purchased, and/or to inform you about other products, services or Mann's Jewelers related information. You can opt-out of the receipt of alerts and/or promotional communications from Mann's Jewelers by clicking the 'unsubscribe' link included within or attached to the Mann's Jewelers message or by changing your selected preferences on your User Profile.

10. CAN THIS PRIVACY POLICY BE MODIFIED?

Mann's Jewelers reserves the right to modify the provisions of this Privacy Policy as necessary or appropriate, in Mann's Jewelers discretion. We will inform you of these changes by email or by posting a notice and/or the revised Privacy Policy on the Website. The revised Privacy Policy shall be effective immediately upon notification or posting on the Website. You agree that your continued use of the Website following notification or posting of the revised Privacy Policy shall constitute your acceptance of the Privacy Policy as modified.

11. WHAT RIGHTS DO YOU HAVE AND HOW CAN YOU CONTACT MANN'S JEWELERS?

You have the right to access and, as relevant, to amend your personal information. You may inform us of any changes in your personal data, and we will update or delete your personal data accordingly. Mann's Jewelers will use reasonable efforts to accommodate requests to delete personal information unless it is required to be retained by law or for lawful business purposes. Some of your personal information may be viewed or edited online by accessing your User Profile from mannsjewelers.com. We will respond to requests to view, correct, complete or remove your personal information within a reasonable period of time and upon verification of your identity. You may also address any questions regarding your personal information and this Privacy Policy to us at info@mannsjewelers.com.

12. HOW LONG IS YOUR PERSONAL INFORMATION RETAINED BY MANN'S JEWELERS?

Unless you request Mann's Jewelers to delete your personal information, Mann's Jewelers will retain your personal information for as long as is necessary to (i) fulfill any of the purposes identified herein, and (ii) comply with applicable legislation, regulatory requests and relevant orders from competent courts. Mann's Jewelers may, but is under no obligation to, periodically review personal information in its possession and dispose of personal information of users which has not been accessed for a substantial period of time or which Mann's Jewelers in its sole discretion believes is no longer current or accurate.

13. SAFE HARBOR COMPLIANCE; DISPUTE RESOLUTION

Mann's Jewelers is a participant in the Safe Harbor program developed by the U.S. Department of Commerce and the European Union. We have certified that we adhere to the Safe Harbor Privacy Principles agreed upon by the U.S. and the E.U. For more information about the Safe Harbor and to view our certification, visit the U.S. Department of Commerce's Safe Harbor web site.

In the event that any dispute arising out of or related to this Privacy Policy is not settled between us, you and Mann's Jewelers will attempt in good faith to resolve such dispute by non-binding mediation in accordance with the American Arbitration Association Commercial Mediation Rules. No litigation for the resolution of such dispute may be commenced until you try in good faith to settle the dispute by such mediation in accordance with such rules and either you or Mann's Jewelers concludes in good faith that amicable resolution through continued mediation of the matter does not appear likely. You and Mann's Jewelers shall share the costs of mediation equally. Any settlement reached by mediation shall be recorded in writing, signed by you and Mann's Jewelers, and binding on you.

If you have any complaints regarding our compliance with the Safe Harbor program, you should first contact us. If contacting us does not resolve your complaint, you may raise your complaint with Mann's Jewelers by contacting the American Arbitration Association at www.adr.org. If you are contacting the American Arbitration Association to lodge a complaint, please include the following information: the name of company, the alleged privacy violation, your contact information, and whether you would like the particulars of your complaint shared with the company.